A ROBUST QUALITY MANAGEMENT SYSTEM
Quality Management is fundamental in our assurance of customer satisfaction, and we have continually refined our quality management system over many years of experience serving the shipping industry. We ensure that our marine fuels are sourced from Total Group resources or reputable third parties, and are only delivered to our customers after all necessary quality controls are passed.
Our customers are central to our business, which is why our customers’ requirements are followed closely in addition to meeting statutory and regulatory requirements such as ISO 8217 and the IMO regulation-Annex VI of MARPOL 73/78. Consistent with other Total companies, we adhere strictly as well to our internal Total standards on safety, health, environment, compliance and ethics. We are confident that our operational excellence and robust quality management system allow us to meet the high quality standards expected worldwide by our customers to guarantee their satisfaction.